042-34500888

IT Assistant

IT Assistant

Public Full Time PKR 30,000 PKR ask@blue-ex.com ahsan.iqbal@blue-ex.com
Internships

BlueEX

Islamabad

3 weeks ago

Company Information

    Blue-Ex Limited (BlueEX) is a prominent Pakistani logistics and courier company, widely recognized as a pioneer in E-commerce logistics and Cash-on-Delivery (COD) services in the country.

    Here is a short summary:

    Corporate Complaints: ahsan.iqbal@blue-ex.com (Company Secretary)

    Official Contact & Careers: * General Queries: ask@blue-ex.com

    Key Partnerships: BlueEX serves thousands of corporate clients (including major brands like Unilever) and acts as an exclusive cargo general sales agent (GSA) for domestic airlines like FlyJinnah.

    Network: Headquartered in Karachi, they operate a vast network across more than 400 cities and towns in Pakistan with over 35 central hubs and stations.

    History: Founded in 2005 (initially operating as Universal Network Systems), they launched their core e-commerce logistics network in 2011 and became a vital driver for Pakistan's online retail growth.

    Core Services: They specialize in domestic and international courier services, e-commerce logistics, warehousing, cross-border shipping, and instant delivery solutions.

Job Detail

Field : IT Assistant

Full Job Description

BlueEX is seeking a proactive and knowledgeable IT Assistant to support the organization’s technology needs. The successful candidate will provide essential technical support, manage hardware and software installations, and assist with troubleshooting a variety of IT-related issues. This role requires hands-on expertise with operating systems, hardware diagnostics, and printer configurations to ensure smooth and efficient computer operations across the company. The IT Assistant collaborates closely with the IT department to maintain and configure computer systems and peripherals. With intermediate to bachelor-level education in IT or Computer Science, the candidate should possess foundational skills in hardware, networking, and software management. This position suits energetic individuals with up to one year of experience who aim to build a solid foundation in IT support within a dynamic and fast-paced environment. Although not managing a team, the IT Assistant plays a vital role in sustaining technological infrastructure that supports BlueEX’s overall business operations.

Responsibilities:

  • Provide timely technical support for hardware, software, and network issues to end users.
  • Install, configure, and update operating systems and software applications as per company requirements.
  • Perform hardware troubleshooting and diagnostics to identify and resolve system malfunctions.
  • Set up and maintain computer peripherals including printers, scanners, and other devices.
  • Configure BIOS settings and manage driver installations to optimize system performance and compatibility.
  • Assist with the setup and configuration of internet and network connectivity for office systems.
  • Support regular maintenance tasks such as software updates, virus scans, and system backups.
  • Document support activities, issues encountered, and solutions provided to maintain accurate IT records.
  • Collaborate with senior IT staff to implement IT projects and upgrades when needed.
  • Ensure compliance with company IT policies and help promote best practices for technology use.